I want to say thank you for helping me with the reference. You have been wonderful. This is the kind of service I wish everyone would provide.
Just a note to say thanks to your member of staff Ruth Freeman , brilliant service and really helped me out. Look forward in coming to you in future. Ruth was brilliant.
Can I just send a note of thanks to yourself (Karen) and Ruth for the way that you have dealt with our application for references. Having previously used MARAS and been not only messed about in the extreme which led to us losing the house that we were after, but also dealt with in a totally unprofessional manner, it was with some trepidation that we were told we would need another reference agency for the new house we were after.
We need not have worried at all. We were treated in a polite, friendly and professional manner at all times. You good people reassured us you would do all you could to help and you certainly did!! We have just received notice that we got the house so thanks to you we will not be homeless after all. A big thank you to these 2 ladies and anyone else who worked on our case.
Regards and best wishes
Linda & Stephen Sutcliffe – Tenant
“Following on from our negotiators meeting this morning, we could not stop talking about our praise for Let Alliance and how happy we are with the service you provide us.”
Scott Fraser Residential Lettings & Property Management
Just wanted to send a quick note regarding Laura, and how helpful and pleasant she always is, particularly during this busy period! I really appreciate all of her consistent help (and the rest of the team!) and her empathy. I always come off the phone feeling confident with things being left in her capable hands!
Head of Referencing
Curtis & Bains
I wanted to pass on my feedback from the excellent service received by your colleagues the last couple of days.
I am a tenant and need to get my application through for my new rental ASAP in order to manage my finances effectively, give the right notice to my Landlord etc. Each time I have called your staff they have been able to help me with ease, and a friendly and reassuring service each and every time. It really has been refreshing to deal with a company of any kind with such great service.
Mr I. Male-Maltby
Tenant – Leicestershire
“We have just used your Vision Referencing System and its great, slick, professional and quick so for certain all our references will come through Let Alliance from now on.”
North West Lets
“I’d just like to take this opportunity to thank you and the team for the great service we have had so far from Let Alliance, the referencing has become so much easier since we started working with you, I know Aimee in the office here has really appreciated the helpfulness of your staff (particularly our Account Manager, Laura) and the flexibility of your “Vision” system generally. The turnaround is fast and we have have benefitted from tenants being able to speak to the team whenver there are any queries with their references.
On a personal note, I have also been really pleased with the way that Jo has responded to queries I have raised with regard to options and thoughts to consider within the system – it’s been great to see new parts to the service coming on-stream as we have progressed – she has always welcomed feedback!
I would certainly recommend any letting agents to use Let Alliance as our experience has been much better with you than the previous two (major) referencing companies we had been using prior to you.
Eric Morse-Brown DipM MNAEA
“It’s a great thing that you do and I would recommend you to any agent or landlord that I come into business with. Thanks for all you do. ”
London Online Estate Agents
“I can highly recommend Let Alliance…I can honestly say that Let Alliance are the best company we have used. The reference services is efficient, the account department email all invoices.”
Robert Watts Property Management