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Our Home Emergency for Landlords product is designed specifically for Landlords 365 days a year, 24hrs a day.

Sudden and unforeseen incidents at a rental property can expose tenants to risks of ill-health, loss or damage to the property and can even mean the property is unfit to live in. Landlords can add this cover option to any Landlord Buildings and/or Contents policy.


Cover and benefits:

  • We will arrange for an approved repairer to assess the situation and carry out a temporary repair, or a permanent repair if it can be carried out during the same visit and would cost no more than a temporary repair, up to £500 per claim
  • Nil excess as standard
  • Sudden loss, damage to or blockage, breakage or flooding of the cold water supply and drainage system within the boundary of your home
  • Sudden failure of the main hot water and central heating system, including connecting pipes
  • Failure of gas and electrical supply, for which you are responsible.
  • Damage to, or the failure of external doors, windows or locks that could compromise the security of the property
  • Vermin causing damage inside the home or a health risk

Policy Exclusions and Limitations:

The policy will not cover:

  • Any event which is gradual and is not classed as a sudden event
  • Boilers which have not been maintained in line with manufacturers instructions
  • Claims not notified within 48 hours of discovery
  • Any claim occurring within the first 14 days of the policy start date unless this policy takes over from another equivalent cover
  • Incorrect or unqualified installation, repair or modification or a design fault
  • Any costs that would be more appropriately recovered under any other insurance

The above is not an exhaustive list, please refer to the Policy Wording for full details.

Let Alliance Customer Care Team: 01244 421167


More than one property?

If you’re a landlord with multiple properties, call our experienced Insurance Sales team on 01244 421 999 to see how we can help protect your entire portfolio.

Get an Instant Quote


To make an Insurance Claim:

Please refer in the first instance to the number in your policy documents – alternatively, you can call:

Let Alliance Landlords’ Buildings & Contents Insurance Claims: 0330 333 7230

Let Alliance Landlords’ Home Emergency Cover Claims: 029 2055 5698


Landlords Home Emergency Cover

Specialist Home Emergency cover with Nil Excess as standard

Mike Dawson
Head of Sales

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