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The service my family and I received from Ms. Georgia Edwards, Customer Development Manager was outstanding.
My husband, three children and I are returning to the UK from eleven years abroad and had identified only one house to rent in our chosen area. Having lived in Bosnia and Herzegovina and Iraq for the past eleven years, verifying our details were not as straightforward as UK-based applicants yet, despite this difficult task, Ms. Edwards handled every stage of the process with courtesy, tact and professionalism.
As a lawyer and diplomat, I am naturally very cautious about the details I reveal, but Ms. Edwards reassured and guided me through each stage. She made the effort to reach an equitable resolution for both parties, with a polite and friendly demeanour throughout.
In short, in a world of mediocre service, excellence like this stands out. Best regards to Ms. Edwards, and thanks for the efforts made on our behalf.
The service we received from Let Alliance, from Ms. Edwards in particular, was exceptional.