Expect more, earn more, be more

Please email our Tenants team if:

  • you are a tenant, employer or landlord providing information regarding a reference
  • you are a letting agent following up on a reference submitted

Email our Tenants team

Please email our Insurance team to advise us of any changes to your insurance policy

Email our Insurance team

Contact our teams:

Customer Development Team: 01244 564 986

Referencing Team: 01244 421 261

Nil Deposit Team 01244 621 862

Tenants’ Contents & Liability Insurance: 01244 421 986

Landlords’ Buildings & Contents Insurance: 01244 421 999

Rent Guarantee Claims: 01244 421 322

Rent on Time: 01244 564000

 

Existing Letting Agent Customers:

National 1 Team – 01244 886 236

National 2 Team – 01244 421 984

Partnerships Team – 01244 421 265

Cities Team – 01244 207 040

LonRes Team – 02037 634 434

Belvoir, Northwood, Newton Fallowell and Goodchilds Team – 01244 886 226

Not sure which team you are assigned to? Simply click here and log into your agent portal to find out.

To make an insurance claim:

Let Alliance Landlords’ Buildings & Contents Insurance: 0292 055 8766

NIG Landlords’ Buildings & Contents Insurance: 0333 015 6765

Keelan Westall PEN Underwriting Landlords’ B&C Insurance: 01420 470548

Let Alliance Landlords’ Home Emergency Cover: 0345 872 9009

Let Alliance Tenants Contents & Liability Insurance: 0292 055 8766

 

Head Office:

Let Alliance

Dodleston House, Bell Meadow Business Park

Park Lane, Pulford

Chester

CH4 9EP

For general enquiries please email Head Office

Email our Head Office

Request a Call Back

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Feedback

If you have feedback, good or bad, on any aspect of the service we provide, please email Dina Morgan by clicking the button below.

Send feedback to Dina

Our official complaints process is available to download below:

Download our complaints process

Privacy Notice

You can find our Privacy Notice here, which explains to policyholders and users of services what data we collect and how we manage your data.

Certified Provider

Please find our Client Money Protection Certificate here.

Please find our Tenancy Deposit Scheme Membership Certificate here.

Please find our Property Redress Scheme Certificate here.

Opening Hours

  • Monday to Friday - 9am to 5.30pm
  • Saturday - Closed
  • Sunday - Closed
  • Insurance Opening Hours

  • Monday to Friday - 9am to 7.30pm
  • Saturday - Closed
  • Sunday - Closed
  • Important Information For All Customers

    We have closed our Chester office in line with the Government’s advice with immediate effect (24/03/2020). We are doing everything possible to keep our business fully operational for you. Members of our team are able to work from home and we are able to maintain our operating platform and business systems for you.

    Contact details for all of our teams can be found here and our Vision platform is fully operational and accessible here.

    It might take us a little longer than usual to respond to calls and emails, however we will not stop at anything to find a way to help and support your business. We are with you every step of the way at this incredibly difficult time for everyone.

    Please look after yourselves and your families. We will get through this together and we will be stronger on the other side.

    Stay healthy, stay strong and stay positive. The one thing that should never shock us is the amazing spirit and resilience of people.

    Andy Halstead
    Chief Executive
    Let Alliance