Expect more, earn more, be more
Please email our Tenants team if:
Please email our Insurance team to advise us of any changes to your insurance policy
Contact our teams:
Customer Development Team: 01244 564 986
Referencing Team: 01244 421 261
Nil Deposit Team 01244 621 862
Tenants’ Contents & Liability Insurance: 01244 421 986
Landlords’ Buildings & Contents Insurance: 01244 421 999
Rent Guarantee Claims: 01244 421 322
Rent on Time: 01244 564000
Existing Letting Agent Customers:
National 1 Team – 01244 886 236
National 2 Team – 01244 421 984
Partnerships Team – 01244 421 265
Cities Team – 01244 207 040
LonRes Team – 02037 634 434
Belvoir, Northwood, Newton Fallowell and Goodchilds Team – 01244 886 226
Not sure which team you are assigned to? Simply click here and log into your agent portal to find out.
To make an insurance claim:
Let Alliance Landlords’ Buildings & Contents Insurance: 0292 055 8766
NIG Landlords’ Buildings & Contents Insurance: 0333 015 6765
Keelan Westall PEN Underwriting Landlords’ B&C Insurance: 01420 470548
Let Alliance Landlords’ Home Emergency Cover: 0345 872 9009
Let Alliance Tenants Contents & Liability Insurance: 0292 055 8766
Head Office:
Let Alliance
Dodleston House, Bell Meadow Business Park
Park Lane, Pulford
Chester
CH4 9EP
For general enquiries please email Head Office
Leave your name, phone number and email address and we will contact you as soon as possible.
If you have feedback, good or bad, on any aspect of the service we provide, please email Dina Morgan by clicking the button below.
Our official complaints process is available to download below:
Download our complaints process
You can find our Privacy Notice here, which explains to policyholders and users of services what data we collect and how we manage your data.
Please find our Client Money Protection Certificate here.
Please find our Tenancy Deposit Scheme Membership Certificate here.
Please find our Property Redress Scheme Certificate here.
We have closed our Chester office in line with the Government’s advice with immediate effect (24/03/2020). We are doing everything possible to keep our business fully operational for you. Members of our team are able to work from home and we are able to maintain our operating platform and business systems for you.
Contact details for all of our teams can be found here and our Vision platform is fully operational and accessible here.
It might take us a little longer than usual to respond to calls and emails, however we will not stop at anything to find a way to help and support your business. We are with you every step of the way at this incredibly difficult time for everyone.
Please look after yourselves and your families. We will get through this together and we will be stronger on the other side.
Stay healthy, stay strong and stay positive. The one thing that should never shock us is the amazing spirit and resilience of people.
Andy Halstead
Chief Executive
Let Alliance