One of the UK’s largest tenant referencing and lettings specialists
Posted by Ellie Dreisenstock on July 16, 2021
At Let Alliance, we always want to ensure your referencing checks are returned as quickly as possible.
Whilst we have a great team who always work as efficiently as possible to get your tenants’ referencing completed with a quick turnaround, we have compiled some top tips so that you can help ensure the process is as smooth as possible.
Within the Vision system, you can view a case log for every tenant; this is updated in real-time and will always show you the latest progress of the application.
Using this for updates rather than calling us, we will have more time to chase your applications and get them completed quicker.
Using open banking allows us to process the request the day it is submitted, so speaking to tenants about submitting their applications this way is hugely beneficial
By combining our revolutionary technology, and expert referencing agents, we can process applications submitted using open banking on the same day as it is submitted.
Open banking also reduces the risk of fraud and ensures all data is accurate. To read more information about open banking, click here.
Regardless of how quickly we work, factors outside of our control always have the potential to slow down the process.
Ensure that tenants and guarantors make their referees aware of what is happening and what information we will need from them, and this will help the process run smoothly.
Please ask all applicants to upload their last three months’ bank statements; this way, if we cannot get a reference from an employer, we have them ready to use.
For tenants needing a global check, please make sure that the applicants know that they will be required to provide us with a valid form of ID. Find out more about what’s required for Right to Rent checks.
With these tips, you will assist us in completing applications quickly – even during our busiest periods.
If you have any issues navigating Vision or need more information on how to use any of the features outlined, don’t hesitate to contact our Customer Development Team, who will be able to help.
If you can make sure that you’re contacting the right team with any queries, you will get the quickest response.
To read more about our tenant referencing services, click here.