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Our Home Emergency for Landlords product is designed specifically for Landlords 365 days a year, 24hrs a day.

Sudden and unforeseen incidents at a rental property can expose tenants to risks of ill-health, loss or damage to the property and can even mean the property is unfit to live in. Landlords can add this cover option to any Landlord Buildings and/or Contents policy.


Cover and benefits:

  • We will arrange for an approved repairer to assess the situation and carry out a temporary repair, or a permanent repair if it can be carried out during the same visit and would cost no more than a temporary repair, up to £500 per claim.
  • Nil excess as standard.
  • Sudden loss, damage to or blockage, breakage or flooding of the cold water supply and drainage system within the boundary of your home.
  • Sudden failure of the main hot water and central heating system, including connecting pipes.
  • Failure of gas and electrical supply, for which you are responsible.
  • Damage to, or the failure of external doors, windows or locks that could compromise the security of the property.
  • Impact damage to, or internal mechanical failure of, the toilet cistern
  • Vermin causing damage inside the home or a health risk
  • Loss of or damage to roofing caused by storm force winds (excluding flat roof).
  • Impact damage by falling trees, motor vehicles, aerials, masts or aircraft


Policy Exclusions and Limitations:

The policy will not cover:

  • Any event which is gradual and is not classed as a sudden event
  • Boilers that have not been professionally serviced in the last 12 months
  • Removal of asbestos
  • Where the property has been unoccupied for 30 consecutive days
  • Any claim occurring within the first 14 days of the policy start date
  • Incorrect or unqualified installation, repair or modification or a design fault.
  • Equipment that is still under guarantee or warranty from the manufacturer, supplier or installer.

The above is not an exhaustive list, please refer to the Policy Wording for full details.

Call our experienced Insurance Sales team on 01244 421 999 to find out more or for all other contact details, please click here.

Landlords Home Emergency Assistance Cover

Specialist Home Emergency cover with Nil Excess as standard

Mike Dawson
Head of Sales

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